Our Gateshead

Cultural Competency Session

Monday, 20 May, 2019 - 10:00 to 12:30

Please check with the event organiser before making a special trip to this event.

Are you a frontline worker for a health or community service in Newcastle? How confident do you feel about understanding and talking to our diverse community? ‘Culture’ embraces a broad range of aspects, from religion to disability, and communities vary greatly from one local area to another so we have devised a flexible programme to build confidence and help you to deliver the best service possible in your community.

Our 2.5 hour Cultural Competency Session is a face-to-face interactive learning programme with activities and open discussion that we will tailor to your practice / organisation requirements; a safe space in which to ask questions and listen to real life examples about how improved cultural knowledge has been used to break down barriers and improve services.

By the end of the session you will:

  • Recognise why it is important to have an understanding of different cultures and beliefs
  • Understand key aspects of your local community cultures and wider Black, Asian and Minority Ethnic (BAME) communities in Newcastle
  • Feel confident in applying this knowledge to your practice
  • Be able to highlight areas for improvement in your own practice and come up with new ideas for enhancing the services you deliver

“Big thanks to Hamna. The training was great and the discussion on how we can improve our work with BAME communities has continued well into the afternoon.”Newcastle Stop Smoking
“Fab training, really relevant, easy to follow, fun and interactive.” Health Works
Requirements, info and booking:

Our Cultural Competency Session has been designed by Newcastle CVS and is funded and approved by Newcastle Public Health
The programme is free to organisations with frontline medical and non-medical staff delivering services to residents in Newcastle
You do not need to have any prior experience or knowledge of cultures
We can either arrange to visit your premises to deliver the session or provide an external space according to your preference

To arrange a session please contact Hamna Begum on 0191 232 7445 or email  hamna.begum@cvsnewcastle.org.uk or book onto one of the following dates:

Monday 20 May, 10am - 12:30pm
Tuesday 18 June, 10am - 12:30pm

If you are an organisation outside of Newcastle, please contact Vicki Harris at haref@cvsnewcastle.org.uk about our HAREF (Health and Race Equality Forum) training opportunities.

“I felt I was being sent to another boring training programme, where I would be given information that I already knew about, but I was blown away by this session!! It was great to listen to other people about their experiences. We shared best practice amongst each other and I really feel confident to go out there to work with the BAME communities. I thoroughly enjoyed the training.”
“I will feel more confident about reaching out and communicating with potential service users from BME communities. Hopefully we as a service can target better and offer new services to BME local communities.”

Venue Address: 
Newcastle CVS, Higham House
Higham Place
Newcastle upon Tyne
NE1 8AF
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Please check with the event organiser before making a special trip to this event.

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