Healthwatch Newcastle & Gateshead

Healthwatch Newcastle & Gateshead, Young Person's Engagement Volunteer

As a Young Person’s Engagement volunteer, you will play an important role in speaking to young people in the community about their views on local health and social care services. You will speak to young people via social groups, libraries, community events, shopping centres, and online engagement via social media and other platforms. We are looking for volunteers who can identify ways to engage younger people successfully.

Why should you be a Healthwatch Young Person’s Engagement Volunteer?

If you like talking and listening to people, this is the right role for you. We have a vital role to play in ensuring people in Newcastle are engaged, listened to, and provided with an avenue to tell us their views and opinions. By people sharing their experiences with us we can bring these to health and social care providers and decision makers in Newcastle to influence services to make them better. You will be an essential part of our team in ensuring people’s voices are collected and heard in the right places. We need you to be the best that we can be.

What will the role involve?

  • Work with Healthwatch volunteers and staff members to identify relevant social groups, organisations, and care settings in Newcastle.
  • Plan engagement activities and social media posts with other volunteers and staff members.
  • Develop good relationships in the community
  • Help to establish a network of Young Healthwatch Volunteers
  • Engage people using online platforms e.g., Zoom, Microsoft Teams, Social Media Platforms and/or via phone.
  • Keep a record of people’s experiences and feedback and give these to Healthwatch staff members
  • Hold engagement and information stands in community areas such as social groups, community centres, shopping centres, hospitals, GP Surgeries and dentists.
  • Talk to and gather views of the public in either face to face settings or online and report this back to us
  • Help us conduct surveys and consultations with local people
  • Be a positive ambassador for Healthwatch Newcastle and uphold its reputation and values
  • Attend any relevant training

Who are we looking for?

We are looking for people that have an interest in Health and Social Care, this could be your chosen career path or through personal experiences. We are looking for people who can demonstrate or would like to develop the following skills:

  • Effective communication skills and ability to ask questions and listen well to engage with people
  • Enjoys meeting with and talking to members of the public
  • Empathy towards people
  • Passionate about improving local health and social care services
  • Able to separate own experiences from other people’s issues and to faithfully present the views of the people they represent
  • Able to work as a team with other volunteers and staff
  • Experience of using Microsoft Office, including Word
  • Access to the internet/email
  • Able to use social media platforms such as Instagram, Facebook and Twitter
  • Organised and reliable with a flexible approach who can work independently
  • Be comfortable volunteering from home and using online meeting platforms e.g. Zoom or Microsoft Teams (training can be provided in the latter)
  • Respectful of confidentiality
  • A strong commitment to equality and diversity
  • The role will be subject to a Disclosure and Barring Service check (DBS)

How much time is involved?

Our volunteering roles are flexible and fit around your schedule. Ideally, our local Healthwatch Volunteers would be able to make a regular commitment to the role on a weekly or monthly basis, but this role can also be ad-hoc to suit your lifestyle. We will always work closely with you to ensure your volunteering role fits with your other personal and social commitments

Venue Address

Mea House
Ellison Pl
Newcastle upon Tyne
United Kingdom

54.976133442737, -1.6080561847955