Our Gateshead

Basis@gateshead volunteer

Description of what will be involved: 

Basis@Gateshead Progress House, Warwick Street, Gateshead NE8 1PZ.

Basis@Gateshead is located on Warwick Street in Gateshead.  Clients can drop in to the centre to access an array of services including accommodation advice, referrals to other projects, emergency food, internet access and shower and laundry facilities.

Volunteers are needed within this project and will engage in a variety of tasks to help maintain the Basis project to ensure that service users are welcomed and well supported.  The tasks will include:

  • providing practical support for service users (e.g. filing, making refreshments, helping with laundry).
  • befriending and engaging with service users whilst in the project.  Simply being a listening ear can be invaluable for social excluded individuals with chaotic lifestyles
  • encouraging service users, recognising and celebrating progress
  • maintaining a friendly and open relationship with the service user while observing the professional boundaries protocol outlined during the induction training session.
Opportunity Location: 
Skills and qualifications needed: 

Volunteers need to have:

• good listening, communication and interpersonal skills.
• reliability and punctuality
• ability to relate to, respect and empathise with people
• flexibility
• ability to maintain confidentiality at all times
• an understanding of the issues linked to homelessness, or a willingness to learn.
• a good understanding of personal strengths and limitations
• clear sense of personal boundaries
• the ability to provide a supportive and non-judgmental service
• a willingness to engage in identified awareness, training and development sessions

Does opportunity require DBS check?: 
Additional Information: 

Basis@Gateshead requires volunteers to be available on either Mondays, Wednesdays or Thursdays for a couple of hours during the resource centre opening hours of 9:00am - 2:00pm. 

A DBS (Disclosure & Barring Service) Check is no longer required for this volunteer role.

Takes place on: 
between the hours of 9:00am and 2:00pm
Opportunity start date: 
1st March 2019
Opportunity end date: 
Sunday, 1 March, 2020
Contact details: 

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