Our Gateshead

In a Crisis?

If you've had thoughts of self-harming or are feeling suicidal, contact someone immediately such as your GP, a friend, relative or someone you trust. If you have already taken an overdose or cut yourself badly, dial 999. You can call 111 when you need medical help fast but it's not a 999 emergency.

Emergency Services - 999

An emergency is when someone is at risk of getting injured, being threatened or a crime or is being committed and is in progress

Samaritans - 0191 232 7272 / 08457 90 90 90

If something’s troubling you, get in touch.

111 NHS - 111

You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

Adult Social Care Direct

Adult Social Care Direct is the main contact point if you want to talk about any care needs you may have. Details : Adult Social Care Direct
Tel: 0191 433 7033 ( 24 hours a day)

Help First Drop in sessions - Friday 

Help First drop in sessions are a great, safe, friendly place for people with learning disabilities and their families to get help on a range of subjects. 

Details at: Help First 

Report Hate Crime in Gateshead - 0191 433 2648


If you have been a victim of hate crime because of your race, religion, gender, sexual orientation or disability please report it.
24 hour tel: 0191 433 2648
OnLine at : www.gateshead.gov.uk/hatecrime

Help and Advice

Use the links above to find organisations offering support and advice based on the issue you face.

Gateshead Council Logo

Council Crisis support

Gateshead Council is offering two types of support:

Contact:

0191 433 3676
http://www.gateshead.gov.uk/Benefi...
Sight Service Logo

Gateshead and South Tyneside Sight Service

Sight Service works with visually impaired people of all ages in Gateshead. 

Contact:
contactus@sightservice.co.uk
0191 478 5959.
http://www.sight-service.org.uk

Gateshead Carers Association

Established in 1996 by 4 carers, Gateshead Carers Association (GCA) now has a membership of some 4200 carers!

Contact:
enquiries@gatesheadcarers.com
0191 4900121
http://www.gatesheacarers.com
Gateshead council logo

Gateshead Council Benefits section

Housing Benefit and Local Council Tax Support from Gateshead council

Contact:

Benefits 0191 433 4646/ Council tax 0191 433 3600
http://www.gateshead.gov.uk/Benefi...

Job Centre Plus Enquiry Line

Contact:

enquiries 0845 608 8642 / New claims 0800 055 6688
http://www.gov.uk/benefits-calcula...

Pages

Use the links above to find organisations offering support and advice based on the issue you face.

HMRC tax helpline

We are the UK’s tax authority.

Contact:

0300 200 3310
http://www.hmrc.gov.uk

Money Advice Service

The Money Advice Service helps people manage their money. We do this directly through our own free and impartial advice service.

Contact:
enquiries@moneyadviceservice.org.uk
0300 500 5000
http://www.moneyadviceservice.org....

Pathways Advice and Information Service- (Mental Health Matters)

We provide impartial advice and information on a range of issues including welfare benefits, debt and general housing.

Contact:

0191 4900579
http://www.mentalhealthmatters.com

Step Change

We know debt. Our practical approach transforms lives.

Contact:

0800 138 1111
http://www.stepchange.org

Tax Aid

TaxAid is a charity that helps people on low incomes with their tax affairs.

Contact:

0345 120 3779
http://www.taxaid.org.uk

Pages

Use the links above to find organisations offering support and advice based on the issue you face.

Gateshead Council logo

Gateshead Council's Homeless Service

If you are homeless or think you may be threatened with homelessness please contact our Housing Options Team on 0800 923 9995 or 0191 433 3174

Contact:

0191 433 3174 / 0800 923 9995
http://www.gateshead.gov.uk/Housin...

Gateshead Private landlords association

Gateshead Private Landlords Association was set up a number of years ago to allow landlords to meet regularly, share information and encourage good

Contact:

0191 433 2895
http://www.renting-in-gateshead.co...

Pathways Advice and Information Service- (Mental Health Matters)

We provide impartial advice and information on a range of issues including welfare benefits, debt and general housing.

Contact:

0191 4900579
http://www.mentalhealthmatters.com
Gateshead Council logo

Private Rented Sector Team

This is a team in the Council that work closely with the Gateshead Private Landlords Association.

Contact:
privatesectorhousingcivic@Gateshead.Gov.UK
0191 433 3000
http://www.gateshead.gov.uk/Housin...

Shelter North East

We provide a number of different services that anyone can access.  Within our Newcastle office we have an Information Resource Centre where people

Contact:
shelternortheast@shelter.org.uk
0344 515 1601
http://www.shelter.org.uk

Pages

Use the links above to find organisations offering support and advice based on the issue you face.

Sight Service Logo

Gateshead and South Tyneside Sight Service

Sight Service works with visually impaired people of all ages in Gateshead. 

Contact:
contactus@sightservice.co.uk
0191 478 5959.
http://www.sight-service.org.uk
Armed Services Support logo

Gateshead Armed Forces Community Support

Have you or a family member previously served in the Armed Forces, or are currently serving in the regular or reserve forc

Contact:

0191 433 4545
http://www.gateshead.gov.uk/armedf...

Gateshead Carers Association

Established in 1996 by 4 carers, Gateshead Carers Association (GCA) now has a membership of some 4200 carers!

Contact:
enquiries@gatesheadcarers.com
0191 4900121
http://www.gatesheacarers.com

Impact Family Mediation

 We are a non-profit organisation that provides services for individuals and families who are facing a difficult time due to separation and/or divo

Contact:

0191 567 8282
http://www.impactfs.co.uk

Mens Adviceline

Men's Advice Line: a confidential helpline for any man experiencing domestic violence and abuse from a partner (or ex-partner).

Contact:
info@mensadviceline.org.uk
0808 801 0327
http://www.mensadviceline.org.uk

Pages

Use the links above to find organisations offering support and advice based on the issue you face.

Gateshead Council Logo

Gateshead Council Job Linkage (Job search Help)

The Job Linkage team here at Gateshead Council support Gateshead Residents in accessing training opportunities or returning to work.

Contact:

0191 477 3747
http://www.gateshead.gov.uk/Jobs%2...

Job Centre Plus Enquiry Line

Contact:

enquiries 0845 608 8642 / New claims 0800 055 6688
http://www.gov.uk/benefits-calcula...

Pathways Advice and Information Service- (Mental Health Matters)

We provide impartial advice and information on a range of issues including welfare benefits, debt and general housing.

Contact:

0191 4900579
http://www.mentalhealthmatters.com

Pay and Workers Rights Helpline

Help and advice for workers and employers on workers’ rights at work.

Contact:

0800 917 2368
http://www.gov.uk/pay-and-work-rig...

Pension Service

Information on State Pensions can be found at www.gov.uk/browse/working/state-pension

Contact:

08456 060 265
http://www.gov.uk/browse/working/s...

Pages

Use the links above to find organisations offering support and advice based on the issue you face.

Gateshead Council's logo

Trading Standards

The Council's Trading Standards service deals with a variety of consumer legislation covering:
• fair trading;

Contact:

0191 433 3934
http://www.gateshead.gov.uk/Busine...

Pages

Use the links above to find organisations offering support and advice based on the issue you face.

Gateshead Council's logo

Trading Standards

The Council's Trading Standards service deals with a variety of consumer legislation covering:
• fair trading;

Contact:

0191 433 3934
http://www.gateshead.gov.uk/Busine...

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