coronavirus-support

Find information and services to support yourself, your neighbours and relatives

We want to make sure that everyone is safe when they are self-isolating. Here are some things to think about if you are offered, or need, support:

  • Try to use a family member, friend or neighbour who you know and trust. If not, try to use existing and trusted community and voluntary groups.
  • Not sure? Don't answer the door
  • If you're not sure about an offer of help, ask the person to leave details and talk to someone you trust about it.

If you do not have support from a trusted person or organisation and you need help, or feel unsafe, you can

You can also request support for

Areas covered

Coronavirus poster

Gateshead Public Health's MECC team have created the attached Frequent Asked Question sheet to help support residents to understand the latest coronavirus restriction / guidelines that came into fo

Government guidelines poster

The Uk Government issued new guidelines for community centres and other community facilities on 14th September 2020 

Community fund logo

The following provides an update on the Coronavirus Community Support Fund (CCSF) in England, launched on 22nd May.

Foundations Furniture

REOPENING DATES

Foundations Furniture is pleased to announce that our services will be reopening in June to support people in hardship to lead settled, comfortable home lives. 

Share your story with us

 

Have you used an NHS or social care service in Gateshead in recent months? Has a friend or relative?

Track and Trace poster

Northumberland Police have released the following information to make residents aware of potential scams around the track and trace system.

 

If the days seem longer and you feel you'd like a friendly chat, why not give the team here at Equal Arts a call?

We understand the importance of connection and are on hand to say hello and have a catch up. Our volunteers, used to supporting older people during our regular workshops, are only a phone call away.

We can arrange for one-to-one outdoor creative sessions for those who would find it beneficial.

Please get in touch on 0191 261 1619.

 

Areas covered

All

 

Each monthly issue of our new Create at Home pack contains four arts activities for you to try at home. The activities have been devised by the professional artists we work to deliver workshops in cultural venues and care settings.

Packs cost £8 each (P&P included) and can be ordered here.

We're also supporting creative groups to keep connected during Covid-19 with Create at Home alongside digital workshops with artists. Get in touch if you'd like to find out more and join in.

 

Areas covered

All
Health guide cover

Newcastle Gateshead Clinical Commissioning Group have produced a health resource guide for patients and members of the public.

Library staff putting a face mask on

More companies and organisations are encouraging people to use a face mask in confined spaces, Gateshead Council Library service have produced two video showing how residents can make face masks fr

Silverline Memories, provides “places to go and things to do” for people living with Dementia in Newcastle & Gateshead. 

Full details are available at: https://silverlinememories.com/whats-on/ 

 

The following activities and services have been moved online. 

Online Forum

We have introduced an online forum which you can find at https://silverline-memories.freeforums.net/.  When you visit the page, you will be asked to register your details. This will allow you to leave posts and to comment on each other’s posts as a way to keep in touch. 

Full details are available at: https:/

Walking with the wounded logo

Walking with the wounded have produced a web page with advice on a wide range of subjects including:

coronavirus covid 19 research

 

 

TAKE PART IN COVID-19 RESEARCH

Your Voice Counts continues to support the most vulnerable people in our communities and are doing so over the telephone or video calling as much as possible.​

Statutory Advocacy services

Our advocates are now working from home, and systems are in place to allow advocates to work and consult remotely.

Community Services for people with learning disabilities

We are in the process of contacting those who come along to our drop-ins, group activities or self-advocacy groups, to make sure they have the support they need over the coming weeks. We are helping people to make plans

Areas covered

👄Do you need someone to talk to?
👂Need someone to just listen?
📞Would you like someone to give you a call on a regular basis to check you’re doing ok?

❤️That’s what we are here for........
🥰From a little chat, to our counselling service and everything in between.

☎️If you need to contact us for support, please call 07759139351 and leave a message with your contact details - we will call you back, or email info@fact-cancersupport.co.uk.

❤️To help support this service, please donate using the link below. We are a small local charity and our fundraising income has stopped. We have not

A picture the guides cover.

NENC Suicide Prevention Network have produce an excellent guide to Wellbeing and Mental health during Covid-19.

The Alzheimer's Society are taking referrals for telephone support.

Our Dementia Support service offers information and practical guidance to help you understand dementia, cope with day to day challenges and prepare for the future.

Our Dementia Support Workers offer information to people who are worried about their memory and ongoing support to people affected by dementia over the phone.

Contact Person

Tracey Hadaway

Telephone

0191 2983989

Email

gateshead@alzheimers.org.uk

 

 

Areas covered

Gateshead Recovery Partnership provides confidential information, advice, treatment options and support for all adults struggling with drugs and/or alcohol across Gateshead.

If you are struggling with your drug/alcohol use during lockdown, we are still here. We provide confidential info, advice and treatment for adults in the #Gateshead area.

If you need support call on 0191 594 7821 to find out how we can help you

 

Grab and Go

In response to Covid 19 - Grab and collect free condoms from the following venues:

Citizens Advice Gateshead’s local drop-in services are closed however please their digital and telephone advice services which are fully operational.

If you live or work in Gateshead …

You can get in touch by email and one of our local advisers will get back to you. Click here to get in touch by email.

Or call our local Adviceline on 0300 3309 035.

If you live or work outside of the Gateshead area please call the national Citizens Advice Adviceline on 03444 111 444

Areas covered

Gateshead council logo

Gateshead council have brought together information on the support that is available for people to access if they need financial help during the coronavirus pandemic

This directory contains details of those offering delivery of fruit, meat, fresh produce and other essentials across our local communities. It also contains details of voluntary organisations that can help.

Details: https://www.gateshead.gov.uk/article/15353/Community-directory

Areas covered

The Primary Care Counselling Service is provided by Tyneside and Northumberland Mind and is offered sessionally for patients who:

  • Are aged 16+
  • Are registered with a Gateshead GP
  • Meet our referral criteria (available to download below)

Due to the current COVID-19 outbreak, we are temporarily accepting self-referrals.

Details : https://www.tynesidemind.org.uk/help-support/counselling-services/tempo… 

 

 

Areas covered

The Gateshead Domestic Abuse Team are still there for you during this difficult and uncertain time. Our helpline 0191 433 33 33 will operate as normal (24 hour helpline) during this time or you can contact the team via email domesticabuseteam@gateshead.gov.uk

 

Details : https://www.gateshead.gov.uk/article/8723/Domestic-abuse 

 

 

Disabled Children's Partnership logo

To help support families during the coronavirus crisis, Disabled Children's Partnership have gathered as much information and as

@MindCharity has some really useful online self-help programmes to support your own mental health.

NHS logo

The NHS have a range of Gym-free exercise workouts to help us keep fit, from a sofa workout through to a 150 points workout. 

 

NHS logo

A survey that will help the NHS understand more about how and where coronavirus (COVID-19) is affecting people currently.

Mental Health support in Gateshead

To help people find Mental Health support locally we have put together a Mental Health Support document together which can be downloaded from our Facebook Group (which is open to everyone) 

Do you have an elderly neighbour or is there someone living on your street you are concerned about? Give the person our contact details so they can get in touch with us so that we can provide them with the support that they need.

 0191 477 3559 or email us at infoandadvice@ageukgateshead.org.uk 

 

What we are doing…..

Coordinating a trusted community volunteer scheme for people to turn to for help. This will involve picking up shopping, getting urgent supplies, arranging prescriptions/deliveries, offering to do online shops for people, having friendly telephone chats

Extending

Areas covered

Coronavirus translated resource

Doctors of the World UK are really pleased to be able to share with you Coronavirus (COVID-19) advice for patients in 34 languages, which were produced in partnership with the British Red Cross, Mi