Areas covered

Consumer Helpline

The Citizens Advice Consumer Helpline is a telephone, e mail and on-line service offering information and advice on consumer issues in the UK. The Citizens Advice Consumer Helpline provide advice is you have a problem with goods and services in the UK and will explain your consumer rights. •Advise you if you have a problem or disagreement with a trader. •Help you make a complaint about a trader that you believe has done something wrong. •Provide general advice on how to avoid unscrupulous traders or "cowboys". •Explain consumer-related issues such as warranties, buying on credit, Internet shopping, refunds and replacements etc. •Provide advice on avoiding trading scams and rip-offs. •Direct you to a regulator or other organisation if it is better suited to assist you. They can be contacted on  08454 04 05 06

Areas Covered

Organisation Address

3rd Floor North
200 Aldersgate Street
London
EC1A 4HD
United Kingdom

Consumer Helpline

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